The Passive-Aggressive Organization

From a study by Booz Allen, this document describes the toxic effects of passive-aggressive group dynamics on an organization's ability to execute. Because their lines of responsibility (tasks to be completed) are orthogonal to (that is, almost completely independent of) their lines of authority, technology-focused groups are particularly susceptible to this "disorder."

http://www.boozallen.com/media/file/143242.pdf